tag:blogger.com,1999:blog-15650481.post112467124934940792..comments2023-10-21T10:06:30.080-05:00Comments on Communication Nation: Templates for more productive emailAnonymoushttp://www.blogger.com/profile/08940621620133180202noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-15650481.post-1125253320458692252005-08-28T13:22:00.000-05:002005-08-28T13:22:00.000-05:00Great questions Jamie. Allow me to explain further...Great questions Jamie. Allow me to explain further:<BR/><BR/>In my mind, the beauty of a concept like "order" is that it can work for both a sales order and a command. If you simplify the concept to its core, an order is any request that is coupled with authority, i.e., either because you acepted payment or because I am your boss, your compliance is mandatory.<BR/><BR/>To answer your question about confirmation, the idea here was that, should we have a conversation in person or by phone, I can later send you an email to confirm our agreement and/or action items for follow-up.<BR/><BR/>Does that make sense?Anonymoushttps://www.blogger.com/profile/08940621620133180202noreply@blogger.comtag:blogger.com,1999:blog-15650481.post-1125234317506863622005-08-28T08:05:00.000-05:002005-08-28T08:05:00.000-05:00I like your idea. I am not sure I fully comprehend...I like your idea. I am not sure I fully comprehend the purposes of a couple of your categories, though.<BR/><BR/>With regard to Order, do you mean something like a Sales Order, or are you intending something more like an order in the military (do this...).<BR/><BR/>On the confirmation front, I am not sure I understand why if two people were using your system to communicate they would ever need to confirm anything. That is, almost all of the items here require yes/no replies, so why the need for added confirmation? Or is the point here to confirm some understanding or assumption?<BR/><BR/>I appreciate the simplicity of the system, though. It would be interesting to see how the auto gen stuff would work in non-connected systems, i.e. when I were sending you an email where the numbering scheme didn't match up. You would need a way for the responder to include their own reference number to be included on future communications.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15650481.post-1124807594746099302005-08-23T09:33:00.000-05:002005-08-23T09:33:00.000-05:00Meh. Anything that promotes simplicity and effici...Meh. Anything that promotes simplicity and efficiency is good.Kitlathttps://www.blogger.com/profile/13126848744760322109noreply@blogger.comtag:blogger.com,1999:blog-15650481.post-1124793375345111872005-08-23T05:36:00.000-05:002005-08-23T05:36:00.000-05:00Great idea. What you are doing is distilling the k...Great idea. <BR/><BR/>What you are doing is distilling the key information that is required for a meaningful exchange of information , and making sure the 'conversation' can be efficiently carried out with only two emails. Normally it might take several attempts to and fro to elicit all the information. <BR/><BR/>Of course, we could achieve the same thing in a face-to-face or telephone conversation where we have the benefit of instant feedback for clarification. <BR/><BR/>Still there are times when we need documentation of an exchange or it is not possible to talk directly with someone, so structured emails is one way of collapsing the feedback loops.<BR/><BR/>My only worry would be that we end up with 100 form emails to cover any situation that is likely to arise and people rebel against the whole system of apparent over-bureacracy.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-15650481.post-1124755746790524912005-08-22T19:09:00.000-05:002005-08-22T19:09:00.000-05:00This is great Buzz. Can you share the list of code...This is great Buzz. Can you share the list of codes? I would love to put them out there for people to react to.Anonymoushttps://www.blogger.com/profile/08940621620133180202noreply@blogger.comtag:blogger.com,1999:blog-15650481.post-1124755277461942652005-08-22T19:01:00.000-05:002005-08-22T19:01:00.000-05:00DaveI use similar mails for a fair amount of my in...Dave<BR/><BR/>I use similar mails for a fair amount of my internal comms with my peers and direct reports, using letter codes in the subject field (UI=Urgent Action; AO=Awareness Only) to promote awareness and instigate action. These mails have the benefit of being recognisable and familiar by layout and letter codes, which helps folks process them mote intuitively.<BR/><BR/>Regards<BR/><BR/>Buzzbignoseduglyguyhttps://www.blogger.com/profile/08647869504583284845noreply@blogger.com