Communication Nation

The purpose of government is to serve the people. Thomas Jefferson and Mao Zedong may not agree on much, but they do agree on this. “Th...

As part of the kickoff for the Global Service Jam, I was asked to offer some tips on how service designers could use gamestorming. So I pu...

The future is podular , originally uploaded by dgray_xplane . One of the most difficult challenges companies face today is how to be more...

Many thanks to Thomas Vander Wal for the many conversations that inspired this post. The average life expectancy of a human being in ...

Dr. Martin Eppler of the University of St. Gallen interviews me about visual thinking and change. Yes it's a bit more formal than ...

For more Gamestorming goodness, check out the Gamestorming blog .

Information shadows and spimes , originally uploaded by dgray_xplane . In his book Smart Things , Mike Kuniavsky talks about the ...

The nib cursor , originally uploaded by dgray_xplane . I love my iPad, but the finger-only interface has been a continuing frustra...

Anatomy of a smart thing , originally uploaded by dgray_xplane . In his book Smart Things , Mike Kuniavsky quotes a Scientific American a...

Metaphor , originally uploaded by dgray_xplane . In his book Smart Things , Mike Kuniavsky suggests metaphor as a tool for thinki...

Ubicomp Sketchbook , originally uploaded by dgray_xplane . In a recent post titled Ubuquitous Service Design , Peter Morville rai...

Nancy Duarte is the founder of Duarte Design, one of the world’s leading presentation design companies. She just published a new book on sto...

Here's a sneak peek at my upcoming workshop "Visual Thinking for User Experience" which I'll be giving at UI15 (Boston,...