The most often forgotten part [of defining progress] is the daily guidance of a team. It’s the leader’s job to continually reflect back to individuals how their work fits into the goals. In every meeting, discussion and e-mail the leader must reinforce, remind, cajole, and motivate people’s work towards whatever the collective goals are, flagging work that is questionable and activities that are unnecessary.
From Work vs. progress
by Scott Berkun
, author of The Art of Project Management
. Thanks to bblog
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