21 August 2005

Email needs a redesign

Email today is being used in ways for which it was never intended. People use it for task management, workflow management and knowledge management, when it was intended simply as a messaging tool.

It is hard to manage people and tasks with email. Email just wasn’t designed for it – yet the technology is perfect for it.

It’s time for a new kind of email (or a plug-in) that allows the user to keep track of workflows, projects and tasks, and confirm that they have been completed. Such a system could also allow a user to categorize the people he/she communicates with according to their levels of productivity, enabling the user and anyone he/she communicates with to increase both individual and group productivity, and to ignore or isolate those who don’t make productive use of their communication.

This is an open offer to anyone out there with money or software development skills who wants to finance or build such a tool: I will help you design it. I am prepared to give generously of my time because:
  1. I am sick of business communication that does not generate results

  2. I am certain there is a better way

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2 comments:

Richard Black said...

Dave,

You might enjoy (if you don't already) reading Clay Shirky eassays on using sftware for communication. He 's my read of teh week.

hmm said...

"I am sick of business communication that does not generate results"

Well i believe that majority of the people is agree on the case.
Usage of e-mail on task management, workflow management and knowledge management as well as an database from all historical "Evidence" of the business comminication is a norm for today business environment.

I'm looking forward on improvement as i believe the e-mail service provider company is also aware on the current thread.